INFORMATION & POLICIES
AMEEXO INFORMATION HUB
Official legal policies, terms of service, student agreements, academic guidelines, and FAQs.
Grievance Redressal
LAST REVISED: SEPTEMBER 2026AMEEXO LLP is dedicated to resolving student concerns, administrative issues, and academic grievances promptly and fairly. We have established a structured escalation procedure to ensure every inquiry is addressed transparently.
Three-Tier Escalation Matrix
Level 1: Student Support Helpdesk
For routine queries concerning live class links, portal access, LMS issues, or payment receipts, email office@ameexo.com. Our support team aims to acknowledge inquiries within 2 business days and provide resolutions within 5 to 7 business days.
Level 2: Student Grievance Cell
If your query is unresolved at Level 1, or if you have concerns regarding academic evaluation, faculty conduct, or refund requests, you may escalate your ticket to the Student Grievance Cell by emailing office@ameexo.com with the subject line “Grievance Escalation - [Your Ticket/Invoice Number]”. Grievances are reviewed and responded to within 7 to 10 business days.
Level 3: Management Escalation
If a grievance remains unresolved after Level 2 review, it is escalated directly to the AMEEXO LLP Leadership Team for final review and administrative determination within 15 business days.
Grievance Cell Contact Coordinates
Formal written grievances may be sent by registered post or courier to:
Student Grievance Cell
AMEEXO LLP
5/23, 2nd Cross, Vinayak Nagar, Nyanappana Halli, Hulimavu,
Bengaluru, Karnataka 560067, India.
Email: office@ameexo.com | Phone: +91 81471 57171
AMEEXO LLP
5/23, 2nd Cross, Vinayak Nagar, Nyanappana Halli, Hulimavu,
Bengaluru, Karnataka 560067, India.
Email: office@ameexo.com | Phone: +91 81471 57171
OFFICIAL AMEEXO ACADEMIC POLICIES
LAST UPDATED: SEPTEMBER 2026 // ACTIVE